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PRIVACY POLICY

PRIVACY POLICY

We respect your concerns about privacy and value the relationship we have with you. This Privacy Policy describes the types of personal data we collect about our customers, how we use this information, with whom we share it, and the rights of our customers regarding our use of this information. We also describe the measures we take to protect the security of the information, how long we retain it and how our customers can contact us about our privacy practices and how to exercise their rights.

INFORMATION WE COLLECT

We may obtain personal data about you from various sources. We collect this information when you provide it on our website, via our social media pages or at one of our events. When you visit this site or our social media pages we also collect certain information about your device or usage by automated means, including using technologies such as cookies, web server logs and web beacons.

INFORMATION YOU PROVIDE

You may provide personal data to us in a number of ways, such as when you participate in an offer or promotion, when you make a purchase on our site or via our social media pages. The types of personal data you provide to us may include: Contact information (such as name, postal address, email address and mobile or other phone number), Age or date of birth, Gender, Username and password, nickname/screen name Payment information (such as your payment card number, expiration date, and card security code) Shipping and billing information (such as delivery address, and billing address) Purchase history Product preferences Your skin type / skin condition. Your physical characteristics and your skincare concerns Information or content you provide (such as photographs, videos, reviews, articles, questions, survey responses and comments)Information provided to us through social media networks when you visit our social media pages (such as your name, profile picture, likes, location, friend list and other information described on the social media network or application sign-up page)

HOW WE USE THE INFORMATION

We will use the information you provide to: Send you promotional materials or other communications if you so elect Provide the products or services you (or your company) have requested and operate features on our site Process your payment card transactions Create and manage your online account, including access to your online purchase history Create a profile about you based on the information you provided to us in order to tailor our advertisements to your interests. We also may use the information in other ways for which we provide specific notice at the time of collection. The information collected is necessary for the purposes set forth above. Without this information, you may not be able to take advantage of some of our products or services.

LEGAL BASIS FOR OUR USE OF THE INFORMATION  

We will use the information you provide for the above purposes if: it is necessary to perform a contract to which you are party (e.g., to process your payment and deliver the products you have ordered); or we have obtained your consent; or if we have a legitimate interest in doing so (including a legitimate interest in performing marketing activities, research activities, data analytics, internal administration functions, processing and enforcing legal claims and conducting our business in compliance with all applicable laws, relevant industry standards and our policies).

INFORMATION WE COLLECT BY AUTOMATED MEANS 

When you visit this site, view or click on our online advertisements (including our advertisements on third party websites), visit our social media pages, we also collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs or web beacons. For example, we may collect your IP address, your unique device identifier (or other device identifier) and/or geo-location data in order to offer you certain features or functionalities. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies

TARGETED ADVERTISING 

We may also use third-party platforms, including platforms operated by social networks, such as Google, Facebook and Pinterest, to show you interest-based ads. We may convert your email address, telephone number or other information into a unique value which can be matched by those third parties with a user on their platform or with other data they may have collected from you. This matching allows interest-based ads to be delivered on those platforms.

INFORMATION WE SHARE 

We do not rent lists, sell or otherwise disclose personal data we collect about you, except as described here. We may share your personal data with: Our affiliates for the purposes described in this Privacy Policy. Service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and provide web-hosting and marketing services. Other third parties with your consent. In addition, we and our affiliates and other service providers may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

YOUR RIGHTS AND CHOICES 

You have certain rights and choices in connection with the personal data we collect from you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below. Email Opt-Out You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. You also may opt out of receiving marketing emails from us by emailing us

DATA RETENTION 

We keep the information you provide for the duration of our relationships, plus a reasonable period in order to be able to run regular deletion routines or to take into account the applicable statute of limitation period or if required under mandatory applicable law. If you wish to receive marketing communications, we will keep the information necessary to send you these communications following the end of our customer relationship or following their collection, if you are a prospective customer.

HOW WE PROTECT PERSONAL DATA 

We maintain appropriate technical and organizational safeguards to ensure an appropriate level of security of your personal data, in particular to protect your personal data against accidental unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.

INTERNATIONAL SHIPPING 

We are pleased to offer international shipping to over 100+ countries.

ORDER CHANGE OR CANCELLATION 

Order are processed within 24hr after it is placed, in order to get your order to you as quickly as possible. Due to this reason, for any cancellation or changes, there is a very short time frame to make any changes  after the orders has been submitte